Our Warranty

Our Warranty

5-Year Limited Warranty on all HDPE Wicker & Sling Products
5-Year Sunbrella Branded Fabrics Warranty
3-Year Limited Warranty – Vineyard, Ashland and Nautical Teak & Wicker Sets
1-Year Limited Warranty – All other Products (Eucalyptus, Mosaic Stone items)

Outdoor Interiors warrants (to the original purchaser only via our dealer/retailer or e-commerce customer) that this furniture is free from defects in material and artistry, subject to proper assembly, care, handling & reasonable use. Please see our item hang tags and “Please Oil Me” Tags attached to every item we market. Our warranty does not cover natural weathering from outdoor use that is a regular and typical occurrence for any outdoor product. Our limited warranty for Eucalyptus furniture and all stone products is valid for a period of 1-year from the original purchase date. Our limited warranty for Teak and Wicker furniture is valid for a period of 3-years from the date of original purchase.

WHAT IS COVERED:

We warrant our furniture to be free from defects in material or craft for one year from the date of original retail purchase. The word “defects” is defined as imperfections that impair the use of the product. Defects resulting from misuse, abuse, or customer negligence will void this warranty.

WHAT IS NOT COVERED:

This warranty does not cover commercial use, acts of nature, fire, freezing, and abusive use. This warranty does not cover defects due to alteration or accidents. This warranty does not cover scratches, scuffs, or other cosmetic damages that may result from regular use of the product.

 

Outdoor Interiors
21969 N Pepper Road
Lake Barrington, IL 60010

Domestic: (800) 621-4769
International: (847)-818-5865
Contact Us